Exchange Information

How to exchange your jewellery for free!

If you would like to exchange an item for the same item again (usually when the first item is faulty or the wrong ring size), simply complete the reverse of the delivery note accordingly, return the item to us, and we will process your exchange for you within 14 days of receipt. If you wish to exchange your unwanted item for a different item, please return your unwanted item for a refund by completing the reverse of the delivery note and place another order for the new item that you require. 

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